Privacy Policy

Introduction

This Privacy Policy (“Policy”) explains in general terms how AlmonTravel protects the privacy of your personal information. We are firmly committed to protecting the privacy and confidentiality of personal information and maintaining physical, electronic and procedural safeguards to protect personal information in our care.

Who we are

Our website address is: https://almontravel.ca

What is personal information?

Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

What personal information we collect and why we collect it

Where practical, we shall collect personal information directly from you. Generally, this will be collected by us when you deal with us in person, by telephone, letter, facsimile, email or when you visit our website. We may request information about you and family members when you purchase or make enquiries about tickets or other products and services; when you enter competitions, register for promotions or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback.

We assume you have obtained consent to our collection, use and disclosure of others’ personal information for the purposes outlined in this policy.

Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to provide travel services and products to you. For example, we may collect details such as your name, gender, mailing address, telephone number, email address, driver’s license, frequent traveller program numbers, credit card number and the expiry date, passport details, dietary requirements (if any) and health issues relevant to your travel arrangements. We also collect information that is required for use in the business activities of AlmonTravel, including for example, financial details necessary in order to process various transactions and any other information you may elect to provide to us.

We are required by law to obtain your consent to the collection of sensitive information. We will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will use your personal information to provide you with travel and travel related products and services.

We may use and disclose your personal information for the purposes it was collected, or for a related or ancillary purpose such as any one or other of the following purposes:
1. Identification of fraud or error
2. Regulatory reporting and compliance
3. Developing, improving and marketing our products and services
4. Servicing our relationship with you by, among other things, providing updates on promotions and services we think may interest you or to involve you in market research
5. Internal accounting and administration.

We may disclose your personal information:
1. As permitted or required by law
2. To various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes
3. To our third party service providers as well as to our related entities
4. To third parties such as airlines, hotels, car rental companies and other service providers for the purpose for which the information was collected or for a related purpose, for example to facilitate and process your travel arrangements
5. Where we engage third party contractors to perform services for us. Those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied. 

Third Party Advertising

AlmonTravel may also share your name, phone number and e-mail address with third party ad-servers such as social media platforms for targeted advertising purposes. Services such as Facebook Custom Audiences and Google Ads Custom Match allow AlmonTravel to reach potential customers who would benefit from our products and services. Information provided to such third parties is secured at all times and only used for the purpose of displaying ads and reporting back to AlmonTravel on the performance of such ads. You can choose to hide ads through your socials at any time, or you can contact AlmonTravel to opt out of sharing your information with social media platforms altogether, by sending an email to [email protected] with ‘opt-out’ in the subject line.

When you use visit AlmonTravel’s website, we automatically receive and record information in our server logs from your browser or mobile platform, including the date and time of your visit, your IP address, unique device identifier, browser type and other device information (such as your operating system version and mobile network provider).
The usage data we collect when you visit AlmonTravel’s website helps us analyze and improve the performance of our digital services. AlmonTravel uses Google Analytics for web statistical analysis. We make no effort to personally identify you based on your visit to our site. 

AlmonTravel ‘s use of social media serves as an extension of our presence on the Internet and help us build a positive brand image as well as provide useful information to the public. Social media account(s), such as AlmonTravel’s Facebook and Twitter accounts, are not hosted on AlmonTravel’s servers. Users who choose to interact with AlmonTravel via social media should read the terms of service and privacy policies of these services/platforms.

Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security of information

AlmonTravel has implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction.
AlmonTravel regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.

Access and correction of personal information

We invite you to correct any personal information we may hold on you. If we deny access, we will provide you with the reason for such denial. We may recover from you our reasonable costs of supplying you with access to this information.

Opt-out

Should you no longer wish to receive information on promotions and services we think may be of interest to you or participate in market research, kindly e-mail us at [email protected]

Linked Sites

Our website may contain links to other sites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of any linked sites as their privacy policy may differ from ours.

Feedback / Complaints

We welcome your inquiries or comments about our Policy. Should you have any comments or complaints please contact us at [email protected]

Also through this email address you can report on issues regarding: Safety and security, harassment and discrimination, theft and fraud; data misuse and privacy; and code of conduct and compliance.

Changes to our Policy

From time to time it may be necessary for us to review this Policy. We reserve the right to change our Policy at any time: should this occur the amendment would be posted on our website.